Shipping policy

  1. Our response products are delivered via email as digital files.

  2. After your order is confirmed, the response file will be sent to the email address you provided within 3 to 7 business days. While we strive to deliver promptly, there may be delays in cases of high order volume.

  3. If you do not receive the email, please check your spam or junk mail folder.

  4. If you entered the wrong email address or need to update it, please contact us via the inquiry form within 3 business days of placing your order.